Returns & Exchanges
At BOA, we stand by the quality of our high-performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you the right equipment for your journey.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your sports gear in its original packaging.
Drop Off Shipment
Take your package to any authorized carrier location; ensure the barcode is clearly visible to avoid processing delays.
Receive Refund or Exchange
After our warehouse team inspects the returned items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing